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LifeShack Privacy Policy

Effective and last updated: August 20, 2026

This Privacy Policy explains how LifeShack Inc. (“LifeShack,” “we,” “us,” or “our”) collects, uses, discloses, and retains personal information when you visit lifeshack.com, create an account, use our AI-assisted job-search and application services, communicate with us, or otherwise use the Service.

LifeShack Inc. is the controller of personal information covered by this Policy unless another notice says otherwise. This Policy should be read with our Terms & Conditions and Cookie Policy.


1. Personal Information We Collect

The information we collect depends on how you use the Service. We may collect the following categories:

CategoryExamplesSourcesMain purposes
Identifiers and contact informationName, email address, phone number, mailing address, account ID, social-login identifierYou; identity and authentication providersCreate and secure accounts, communicate with you, provide support, send service and legal notices
Professional, education, and application informationRésumé or CV, cover letters, employment and education history, skills, certifications, portfolio links, job preferences, compensation preferences, work authorization, application answers, and application statusYou; documents you upload; connected job platforms; information you direct us to useMatch jobs, prepare tailored materials, answer supported questions, submit and track applications, improve application workflows
Potentially sensitive informationAccount credentials or authentication tokens; precise location if you choose to provide it; and voluntary demographic, disability, veteran-status, citizenship, immigration, or other self-identification information included in an applicationYou; connected servicesAuthenticate access and complete applications only as directed or otherwise permitted by law
Commercial and billing informationPlan, credits, transactions, billing address, payment status, and limited payment-card details such as brand and last four digitsYou; Stripe and other payment providersProcess payments, manage subscriptions and credits, prevent fraud, keep tax and accounting records
Internet, device, and usage informationIP address, browser and device type, operating system, cookie and advertising identifiers, pages and features used, clicks, referral source, dates and times, diagnostics, and session replay on eligible pages with configured maskingYour browser or device; cookies and similar technologies; analytics and security providersOperate, secure, debug, analyze, and improve the Service; measure campaigns where permitted
CommunicationsSupport requests, survey responses, feedback, email preferences, and other messagesYou; communication providersRespond to you, resolve issues, improve the Service, and maintain records
Inferences and generated contentJob-match signals, application recommendations, search criteria inferred from your materials, tailored résumés and cover letters, and generated application answersGenerated from the information above using LifeShack systems and AI providersProvide job matching, content generation, application automation, and related product features

Information from job listings and third parties

We also collect job-listing and employer information from job boards, applicant-tracking systems, employers, public websites, and data providers. If you sign in through or connect a third-party service, we receive the information that service is authorized to provide. Third-party services control their own privacy practices.

Information you should not provide

Do not provide information that an application does not require, including financial-account numbers, government passwords, or another person’s personal information without authorization. If an application asks for voluntary self-identification information, you control whether to provide it, subject to the application’s requirements and available product controls.


2. How We Use Personal Information and Our Legal Bases

We use personal information for the following purposes:

  • Provide the Service: create and manage accounts; parse résumés; find and rank jobs; prepare or tailor application materials; complete supported forms; submit applications at your direction; track activity; and provide support.
  • Operate and secure the Service: authenticate users, prevent abuse and fraud, troubleshoot errors, protect accounts, monitor reliability, and enforce our Terms.
  • Improve and develop: understand feature use, evaluate application workflows, conduct privacy-safe research, and develop or improve product features and automation.
  • Process transactions: administer credits, subscriptions, payments, renewals, cancellations, refunds, and accounting.
  • Communicate: send service, application, billing, security, support, and legal messages; send marketing where permitted; and honor communication choices.
  • Measure and market: measure campaigns, referrals, and site performance and show or measure advertising where you have consented or where otherwise permitted by law.
  • Comply and protect: comply with law and lawful requests, establish or defend legal claims, and protect LifeShack, users, and others.

Where the EEA, UK, or similar law applies, our legal bases are: performing our contract with you; our legitimate interests in operating, securing, supporting, and improving the Service; your consent for optional cookies, certain marketing, and other processing where requested; and compliance with legal obligations. Where we rely on legitimate interests, we consider the impact on your rights. You may object as described in Section 8.


3. AI-Assisted Matching, Generation, and Application Automation

LifeShack uses automated systems to compare your profile and preferences with job information, infer search criteria, generate or tailor application materials, answer supported application questions, and complete applications you authorize. These systems use information you provide, job-listing information, your saved preferences and controls, and technical information about supported application workflows.

We may send the minimum content reasonably needed for a feature—such as résumé text, job descriptions, profile details, or an application question—to AI model providers acting as service providers. Their processing is governed by our arrangements with them and applicable law.

AI output can be inaccurate or incomplete. You remain responsible for keeping your information accurate and for using available review, pause, preference, and blocklist controls. LifeShack does not make an employer’s hiring decision, and our matching or automation does not itself produce a legal or similarly significant decision about you. Employers and job platforms independently decide how to process and evaluate applications.


4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

  • Employers, staffing firms, job boards, and applicant-tracking systems: application information and materials you direct us to submit. Once submitted, the recipient controls its copy under its own privacy practices.
  • Cloud, hosting, database, authentication, storage, security, and technical providers: to host, secure, and operate the Service, including Amazon Web Services and related services.
  • AI and automation providers: to parse information, generate tailored content, support job matching, and complete requested features.
  • Payment providers: to process transactions and manage subscriptions, including Stripe. LifeShack does not store full payment-card numbers.
  • Analytics, diagnostics, and session-replay providers: to understand performance, troubleshoot problems, and improve the Service, including PostHog, Google Analytics, Hotjar, and Heap when enabled and permitted.
  • Advertising, conversion-measurement, and affiliate providers: to attribute referrals and measure campaigns, including Google Ads, OpenAI Ads, and Rewardful when enabled and permitted.
  • Communication and support providers: to deliver email, support, and service messages.
  • Professional advisers and authorities: when reasonably necessary for legal, accounting, compliance, security, or claims purposes.
  • Transaction parties: in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business, subject to appropriate protections.

We may also disclose information with your direction or consent, or create and use aggregated or de-identified information that we do not reasonably attempt to re-identify.


5. Sale, Sharing, Targeted Advertising, and California Disclosures

LifeShack does not sell personal information for money. Some optional advertising and conversion-measurement technologies may disclose identifiers and internet or device activity to advertising partners in a way that may be considered “selling,” “sharing,” or use for targeted advertising under certain U.S. state privacy laws.

You can opt out by selecting “Accept Necessary Only” or disabling marketing technologies in Cookie Settings. Where required, we also treat a recognized browser-based opt-out preference signal, such as Global Privacy Control, as a request to opt out for that browser. We do not knowingly sell or share personal information of people under 16.

During the preceding 12 months, we may have:

  • collected the categories described in Section 1;
  • disclosed those categories for the business purposes described in Sections 2 and 4; and
  • shared identifiers and internet or device activity with advertising and conversion-measurement providers for cross-context behavioral advertising or campaign measurement where enabled.

We use sensitive personal information only to provide requested services, authenticate and secure accounts, process applications at your direction, prevent fraud, and for other purposes permitted without a right to limit under applicable law. We do not use sensitive personal information to infer characteristics for advertising.


6. Cookies and Similar Technologies

We use cookies, local storage, pixels, and similar technologies for authentication, security, preferences, analytics, session replay on eligible pages, affiliate attribution, and advertising measurement. Non-essential technologies are controlled through Cookie Settings. For more detail, including provider categories and choices, see our Cookie Policy.


7. Retention and Account Deletion

We retain each category of personal information only for as long as reasonably necessary for the purposes described in this Policy, considering the duration of your account, the sensitivity and amount of the information, operational needs, security and abuse prevention, applicable limitation periods, and legal, tax, accounting, and reporting requirements.

  • Account, profile, application, and generated-content information is generally retained while your account is active and for a limited period afterward so we can operate the Service, respond to requests, secure the Service, and meet legal obligations.
  • Billing and transaction records may be retained for the period required by tax, accounting, payment, and legal rules.
  • Security logs, diagnostics, analytics, and cookie records are retained according to operational needs and provider settings.
  • Backups are deleted on a rolling schedule. Information may remain longer where needed to investigate abuse, comply with law, or establish or defend legal claims.

You can delete your LifeShack account using available account controls or request deletion under Section 8. Account deletion does not remove information already submitted to an employer, job board, or applicant-tracking system. Contact the relevant recipient about its copy.


8. Your Privacy Rights and Choices

Depending on where you live, you may have the right to:

  • know whether we process your personal information and access or obtain a portable copy;
  • correct inaccurate personal information;
  • delete personal information, subject to legal exceptions;
  • restrict or object to certain processing;
  • withdraw consent at any time, without affecting earlier lawful processing;
  • opt out of sale, sharing, targeted advertising, or certain profiling;
  • limit certain uses or disclosures of sensitive personal information where applicable;
  • appeal our decision on a privacy request where applicable; and
  • receive equal service and pricing without unlawful discrimination for exercising a privacy right.

How to exercise your rights

Use available account controls, visit our contact page, or email privacy@lifeshack.com with the subject “Privacy Request.” Describe the right you want to exercise and the email associated with your account. We may verify your request by asking you to confirm account access or provide information that reasonably matches our records. We will use verification information only to process the request.

An authorized agent may submit a request on your behalf. We may ask for proof of the agent’s authority and may ask you to verify your identity directly unless applicable law provides otherwise. To appeal a refusal, reply to our decision with “Privacy Appeal” and explain why you believe it should be reconsidered.

To opt out of optional marketing technologies, use Cookie Settings or a recognized opt-out preference signal. To stop marketing emails, use the unsubscribe link in the message. You may still receive non-marketing service messages.

EEA and UK complaints

If EEA or UK data-protection law applies, you may lodge a complaint with the supervisory authority where you live or work or where you believe a violation occurred. UK residents may contact the Information Commissioner’s Office. We encourage you to contact us first so we can try to resolve your concern.


9. International Data Transfers

LifeShack is based in the United States, and we and our providers may process information in the United States and other countries whose laws may differ from those where you live. Where required, we use recognized transfer mechanisms such as adequacy decisions, standard contractual clauses, or other lawful safeguards. Contact us to request more information about applicable safeguards.


10. Security

We use administrative, technical, and organizational safeguards designed to protect personal information, taking into account the nature of the information and the Service. No system or transmission is completely secure, and we cannot guarantee absolute security. You are responsible for protecting your account credentials and for notifying us promptly of suspected unauthorized access. We will provide breach notices when required by law.


11. Children

The Service is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.


12. Third-Party Services

The Service links to or interacts with employers, job boards, applicant-tracking systems, social-login providers, and other third parties. This Policy does not govern their independent processing. Review their privacy notices before providing information to them.


13. Changes to This Policy

We may update this Policy as our Service, providers, or legal obligations change. We will post the revised Policy and update the date above. If a change materially affects how we use personal information, we will provide additional notice or obtain consent where required by law.


14. Contact Us

LifeShack Inc.
125 Saddlebow Rd
Bell Canyon, CA 91307, USA
Privacy questions and requests: privacy@lifeshack.com
General contact: lifeshack.com/contact